This page outlines all the rules, terms, and policies governing the use of the Golden City platform. Please read these terms carefully before creating an account or playing any games.
Key Highlights of the Golden City Terms and Conditions at a Glance
You must be at least 18 years old to open an account with Golden City. Each person may hold only one account. Providing accurate and truthful information is mandatory.
Minimum deposit and withdrawal limits apply. KYC verification must be completed before withdrawing. Withdrawals may be restricted if bonus wagering requirements have not been met.
Each bonus has its own wagering requirements. Golden City reserves the right to suspend accounts in cases of bonus abuse. Bonuses may be cancelled if conditions are not met.
It is your responsibility to keep your password and login details confidential. If you notice any suspicious activity, contact support immediately. Keep two-factor authentication enabled at all times.
Fraud, use of bots, operating multiple accounts, and bonus abuse are strictly prohibited. Any such activity will result in account closure and forfeiture of all balances.
In the event of a dispute, please contact the support team first. Golden City's decision will be considered final and binding. All disputes will be resolved in accordance with international law.
Welcome to the Golden City online gaming platform. These Terms and Conditions ("Terms") form a legally binding agreement between Golden City and its users. By visiting the website, creating an account, or playing any game, you are considered to have fully accepted these Terms.
Golden City operates under a license issued by an international gaming authority. Our platform serves gamers from Bangladesh and various other countries. However, it is solely the user's responsibility to comply with the applicable laws of their own country.
Important: These Terms are available in both Bengali and English. In the event of any conflict, the English version shall prevail. The Terms may be updated at any time, and continued use of the platform after any changes will be considered acceptance of the revised Terms.
The following conditions must be met to open an account with Golden City. All information provided during registration must be truthful, accurate, and complete. Providing false information will result in immediate account termination.
If multiple accounts are found, the balances of all accounts will be forfeited and all accounts will be permanently closed.
Golden City supports multiple payment options, including popular mobile banking methods in Bangladesh. All deposits are credited to your account instantly. No additional fees are charged on deposits.
Golden City processes withdrawals as quickly as possible. Most withdrawals are completed within 5 to 30 minutes. However, additional verification may be required in some cases, which could take longer.
VIP Platinum and Diamond members enjoy priority withdrawal processing. For more details, visit our VIP Page page.
Golden City offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming. By accepting a bonus, you agree to the associated terms.
All games on Golden City are powered by a fair and impartial RNG (Random Number Generator), which is regularly audited by independent third parties. Each game has its own rules, available within the game interface.
Golden City is committed to maintaining a fair and safe gaming environment. Any of the activities listed below are strictly prohibited and may result in permanent account closure.
If prohibited activity is confirmed, all balances — both bonus and real money — will be forfeited and the account permanently closed. Relevant authorities will be notified if required.
You may close your Golden City account at any time. Once you notify the support team, your account will be deactivated within 24 hours. You will be given the opportunity to withdraw any remaining balance before the account is closed.
Golden City takes the protection of your personal information very seriously. We only collect data that is necessary and never sell it to any third party. For more details, please refer to our Privacy Policy View the page.
Golden City believes gaming should be a source of entertainment, not addiction. We place responsible gaming at the top of our priorities and are committed to the mental well-being and financial safety of all our players.
To learn more about our Responsible Gaming practices, visit our Responsible Gaming View the page.
If you have a complaint or dispute, please contact the Golden City support team first. We aim to respond within 72 hours. If the issue cannot be resolved through support, international gaming arbitration may be pursued.
Golden City reserves the right to amend these Terms and Conditions, in part or in full, at any time. Any changes will be reflected by updating the "Last Updated" date at the top of the page. For significant changes, users will be notified via their registered email or through an in-app notification.
Last revised version of these Terms: January 2026. Please check this page regularly.
If you have any questions about our Terms & Conditions, our support team is always ready to help.
This platform is for users aged 18 and above only. Please keep minors away from gaming.
Golden City's rules are transparent and straightforward. Register today, claim your welcome bonus, and enjoy the best gaming experience in Bangladesh.